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Outbound Customer Service Advocate

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for an Outbound Customer Service Advocate II.
Key Responsibilities

Reaches out to members and/or providers for educational or informational purposes
Escalates calls when providers are unable to deliver solutions
Documents information for quality and performance tracking through CRM applications

Required Qualifications

High School diploma or GED required
1 - 2 years of related experience preferred
Vocational or technical education may be required
Experience in a contact center environment preferred
May require continuous learning education or on-the-job training

Keywords: VirtualVocations, Rancho Santa Margarita , Outbound Customer Service Advocate, Hospitality & Tourism , Vista, California

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