Coordinator, National Accounts
Company: TriMark
Location: San Diego
Posted on: April 2, 2026
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Job Description:
Why you’ll love it here! Benefits include Medical, Dental,
Vision, Tuition Reimbursement, Pet, and Legal Insurance 401k
Community Service Day Spotlight Awards National Sales Excellence
Awards CFSP Prep Certification Program POSITION SUMMARY: The
National Accounts Coordinator reports to the Jenny Nixon, Manager,
Sales Located in San Diego Full-Time In Office/Hybrid The National
Accounts Coordinator plays a pivotal role in supporting Sales
Representatives to nurture relationships with our customers,
ensuring exceptional service and timely fulfillment of replacement
kitchen equipment requests. The Coordinator will be responsible for
providing accurate quotes, managing order entry, and coordinating
equipment deliveries and installations for chain restaurants and
contract customers. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Account
Management: Partner with Sales Representatives to establish and
maintain accounts, fostering positive and professional
relationships with customers, vendors, representatives, and
colleagues. Respond promptly to a high volume of customer requests
via phone and email, ensuring accurate and timely communication.
Quoting & Order Management: Provide accurate quotes to customers
within expected turnaround timelines, reviewing vendor quotes for
completeness and accuracy. Enter orders promptly and accurately,
negotiating additional discounts from vendors when applicable.
Coordination & Logistics: Coordinate shipments, deliveries, and
equipment installations with vendors, carriers, installers, and
customers. Manage third-party facility management software as
designated by customers, ensuring timely and efficient service.
Issue Resolution & Communication: Resolve customer equipment issues
with the assistance of manufacturers, representatives, or the Chain
Service Department. Manage shared email inboxes, maintaining clear,
concise, and genuine communication with internal and external
stakeholders. Data Management & Analysis: Maintain Excel
spreadsheets for tracking customer quotes, orders, and
installations, ensuring accuracy and completeness. Remain current
on customer needs, preferences, changes, and product developments,
developing a high level of product knowledge. COMPETENCIES:
Understanding of foodservice equipment and industry trends.
Superior customer service skills with a positive and professional
attitude. Strong organizational skills with the ability to
multitask and prioritize effectively in a fast-paced environment.
Strong analytical and decision-making skills with high attention to
detail and accuracy. Clear, concise, and genuine phone presence and
email communication. Outstanding problem-solving and critical
thinking skills. Excellent interpersonal skills with the ability to
work independently and in a team environment. QUALIFICATIONS &
EXPERIENCE: 1 – 2 years of relevant experience, or equivalent
military or practical experience. Completion of CFSP Test within
the first 3 years of employment; CFSP Certification preferred.
Proficient in Microsoft Outlook, Excel, and Word, with working
knowledge of Oracle Database, JD Edwards, and Auto-Quotes system.
1-2 years of experience in the foodservice/hospitality/restaurant
industry. 1-2 years of customer service experience, preferably in a
sales support environment. Ability to successfully pass a
background check post offer acceptance.
Keywords: TriMark, Rancho Santa Margarita , Coordinator, National Accounts, Sales , San Diego, California
