Medical Assistant II - Referral Tracking
Company: Northeast Valley Health Corporation
Location: Sylmar
Posted on: April 2, 2026
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Job Description:
As a member of the clinical support care team, the Medical
Assistant - Referral Tracking obtains authorization for specialty
care from the health plan/Independent Physician Association
(IPA)/County when ordered by the NEVHC provider. Coordinates
specialty care referral with the patient and their family ensuring
that the patient follows through on external care. Ensures that
NEVHC receives proper consultative documentation back to Provider
to review and to follow up on recommendations. Reports to: Direct &
Administrative: Clinic Administrator or designee Technical:
Corporate Referral Coordinator Indirect-Clinical Consultation:
Director of Nursing Services Indirect-Managed Care Liaison:
Director of Managed Care Enrollment Qualifications: 1. High school
diploma or General Educational Development (GED) Certificate is
preferred. 2. Completion of a secondary or postsecondary Medical
Assistant education program from a public school authorized by the
Department of Education, or an approved Medical Assistant program
at a postsecondary institution accredited or approved by the Bureau
for Private Postsecondary Education. Medical Assistant II –
Referral Tracking must meet the following additional requirements:
1. Must maintain a current Cardio-Pulmonary Resuscitation
certification, in compliance with corporate CPR Policy. 2. Display
qualities of dependability and reliability, be willing to accept a
variety of tasks, and able to comprehend quickly and follow
instructions accurately. 3. Must maintain or exceed Medical
Assistant competency levels as established by corporate standards
for clinical practice. 4. Must demonstrate through written and/or
oral testing, the knowledge and skills necessary to provide care
appropriate to the age of the patients served and has knowledge of
the principles of growth and development over the life span. He or
she is able to identify and categorize each patient age specific
grouping of needs, such as those for infant, adolescent, adult or
geriatric patients. 5. Is able to satisfactorily serve as a
guide/mentor to new employees within the same job description. 6.
Thorough working knowledge of business English, spelling,
punctuation, and contemporary general office practices and
procedures. 7. Math skills sufficient to prepare routine
spreadsheets, calculate/balance invoices/expense reports, and
similar. 8. Computer skills in Microsoft Office programs (Word,
Excel, etc.), electronic health record systems, and database
systems. 9. Typing/data entry skills sufficient to meet production
requirements. 10. Effective verbal and written communication skills
to communicate clearly and effectively with patients and others.
11. Effective oral and written communications skills. 12. Effective
work organization skills. 13. Ability to work effectively as a team
player. 14. Must be willing and able to work a varied and flexible
schedule to accommodate the needs of NEVHC and its patients. 15.
Sensitivity to the different cultures represented among members and
staff. 16. Demonstrated ability to listen and communicate with
others in a professional and caring manner including sensitivity
with individuals from diverse cultures and lifestyles. 17.
Demonstrated ability to set priorities for tasks to work
effectively in spite of interruptions and under minimal
supervision. Self-starter, reliable and dependable. 18.
Demonstrated proficiency with the electronic health record database
within three months of attending training session(s). 19. Fluency
in English (speaks, read and write). 20. Fluency in Spanish
(speaks, translate, read and write) will be required to complete
the mandatory Medical Interpretation course offered at NEVHC. 21.
Ability to solve problems and make routine recommendations. 22.
Ability to maintain absolute confidentiality about health care and
other patient/client information. 23. Current California driver’s
license, appropriate insurance coverage and a driving record
acceptable to the NEVHC’s insurance carrier (if required to drive
on the job). Northeast Valley Health Corporation provides equal
employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, gender, sexual
orientation, gender identity or expression, national origin, age,
disability, genetic information, marital status, amnesty, or status
as a covered veteran in accordance with applicable federal, state
and local laws. Northeast Valley Health Corporation complies with
applicable state and local laws governing non-discrimination in
employment in every location in which the company has
facilities.
Keywords: Northeast Valley Health Corporation, Rancho Santa Margarita , Medical Assistant II - Referral Tracking, Healthcare , Sylmar, California
