Dental Treatment Coordinator
Company: Gold Coast Dental
Location: Tustin
Posted on: April 1, 2026
|
|
|
Job Description:
Join a fast?growing, patient?focused dental organization that’s
building a high?performance team across multiple locations. We are
looking for an exceptional Treatment Coordinator who is passionate
about delivering an outstanding patient experience, guiding
patients through their treatment journey, and helping them
confidently say yes to the care they need. If you thrive in a
dynamic, fast?paced environment and love connecting with people,
this is the perfect opportunity to grow your career with a company
that invests in its team and promotes from within. Benefits Medical
Dental Retirement Plan Monthly Bonuses Key Responsibilities Patient
Experience & Communication Welcome patients and guide them through
their visit with professionalism and empathy. Build rapport quickly
and identify patient concerns, obstacles, and priorities. Clearly
explain treatment recommendations using visuals, simple language,
and patient?first communication. Ensure every patient leaves with a
clear understanding of their next steps. Case Acceptance &
Financial Conversations Present treatment plans in a confident,
supportive, and patient?centered manner. Discuss financial options,
insurance coverage, and out?of?pocket estimates. Offer payment
solutions and remove barriers to help patients accept needed care.
Track case acceptance and follow up on unscheduled treatment.
Scheduling & Operational Support Schedule patients for treatment in
alignment with provider goals and office production targets.
Coordinate with front office and clinical teams to ensure smooth
patient flow. Maintain accurate documentation, treatment notes, and
follow?up tasks. Support insurance verification,
pre?authorizations, and benefit breakdowns as needed. Team
Collaboration Partner closely with doctors, hygienists, and front
office staff to ensure a seamless patient experience. Participate
in morning huddles, team meetings, and training sessions. Support a
positive, growth?oriented culture built on communication and
accountability. Preferred Experience & Qualifications 2 years of
experience in dental treatment coordination, front office, or
patient?facing dental roles. Strong case acceptance skills and
confidence presenting treatment plans. Solid understanding of
dental treatment, insurance, benefits, and financial arrangements.
Excellent communication skills with the ability to connect with
patients of all backgrounds. Highly organized, detail?oriented, and
comfortable in a fast?paced environment. Experience with dental
software (Dentrix, Eaglesoft, Open Dental, etc.) is a plus.
Bilingual skills are a bonus. Ideal Candidate Profile Warm,
empathetic, and patient?focused. Confident in financial
conversations and overcoming patient hesitation. Skilled at
building trust and guiding patients toward better health. Thrives
in a busy, multi?provider practice with high patient volume.
Motivated by growth, teamwork, and delivering exceptional care.
Keywords: Gold Coast Dental, Rancho Santa Margarita , Dental Treatment Coordinator, Healthcare , Tustin, California
