Regional Customer Success Director
Company: VirtualVocations
Location: Vista
Posted on: May 9, 2025
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Job Description:
A company is looking for a Regional Director of Customer Success
for the AMER Central & East region.
Key Responsibilities
Lead and mentor teams of Technical Account Managers (TAMs) and
Customer Experience Managers (CEMs) in the region
Act as the voice of the customer, celebrating successes and
addressing risks proactively
Oversee metrics and KPIs related to deployment, product adoption,
and customer security risk
Required Qualifications
10+ years of leadership experience in cybersecurity, containers, or
cloud computing
Hands-on experience with cloud infrastructure and a strong
understanding of cloud computing
Proven track record of engaging with customers at CxO, VP, and
Director levels
Ability to thrive in ambiguity and work independently in a
fast-paced environment
Strong organizational and time management skills
Keywords: VirtualVocations, Rancho Santa Margarita , Regional Customer Success Director, Executive , Vista, California
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