Residential Installer (Orange County)
Company: Precision Door Service
Location: Anaheim
Posted on: February 15, 2026
|
|
|
Job Description:
Job Description Job Description Description: *Schedule :
Saturday- Wednesday Why join us? Our Vision – To provide
outstanding garage door repair service, complete customer
satisfaction and a program that rewards excellence from our
franchisees, technicians, and staff. Our Mission – To establish
Precision Door Service as the public standard and national
household name in garage door repair service. Our Values – Culture,
Reliable People, Career Oriented, Industry Standard Training and
Safety, Competitive Salaries & Benefits, Garage Door Leaders The
Residential Installer serves as the door installer for residential
garage doors and related components. The installer interacts with
customers daily providing them with excellent customer service.
Work assignments are received from the call center or Customer
Service Managers (CSM’s.) Any problems, questions, or issues will
be referred to the Branch Manager for clarification or resolution.
The Residential Garage Door Installer is the first line of support
for customers and is expected to maintain a neat and clean
appearance, and to treat all customers with decency and respect.
Job Description - Remove and haul existing garage door.
Installation of new garage doors. Attend and participate in all
required safety meetings and training sessions Learn the basics of
track alignment, track adjustment, adequate back hangs, operator
arm, photo eye setting, and other door and operator repairs Learn
basic door and operator maintenance skills and review new products
when appropriate Retain an appropriate level of product knowledge
for products offered Ensure installation is performed to the
customer’s satisfaction and resolve issues or problems Review Work
Order/Invoice information for accuracy and completeness before
departing the job Promote Precision Door Service products and
services wherever possible Ensure truck is fueled, serviced, and
ready for operation prior to beginning of workday Ensure truck is
restocked with appropriate material daily Assist in unloading of
trucks when requested Maintain timecards for compensation Perform a
variety of secondary support tasks as requested by the Branch
Manager Requirements: Must possess a valid driver’s license Must be
able to pass a standard drug test upon request Must have good
mechanical aptitude and demonstrated ability to understand and work
with common power tools Must be able to lift up to 100 pounds and
carry for up to 50 feet Must be able to read and write legibly and
accurately Must be able to walk and carry items on uneven ground
Must be able to climb and work from a 12’ step ladder Must be able
to safely drive a service truck or van during the day, at night,
and in inclement weather conditions. Core Competencies
Customer-focused and Customer Service Orientation – Works with
clients and customers to assess their needs, provides information
or assistance, resolves their problems or satisfies their
expectations; knows about available products and services; is
committed to providing quality products and services; honors all of
the franchise’s commitments to customers by providing helpful,
courteous, accessible, responsive, and knowledgeable customer
service. Effective Communications – Practices meaningful two-way
communication by speaking clearly, paying close attention and
seeking to understand others, listening attentively and clarifying
information attending to nonverbal cues, and responding
appropriately; influences and ensures support for proposed ideas.
Service Focus and Teamwork – Values and delivers high quality,
professional, responsive, and innovative service while cooperating
with others to accomplish common goals; works with others within
and across the company to achieve shared goals; treats others with
dignity and respect and maintains a friendly demeanor; values the
contributions of others. Interpersonal Skills – Shows
understanding, friendliness, courtesy, tact, empathy, concern, and
politeness to others; develops and maintains effective
relationships with others; may include effectively dealing with
individuals who are difficult, hostile, or distressed; relates well
to people from varied backgrounds and different situations; is
sensitive to cultural diversity, race, gender, disabilities, and
other individual differences. Job Mastery and Continuous Learning –
Takes steps to develop and maintain knowledge, skills, and
expertise necessary to achieve positive results; participates fully
in relevant training programs and actively pursues other
opportunities to develop knowledge and skills. Working Conditions –
Able to work a flexible schedule including weekends, holidays and
evenings to accommodate phone calls from customers. Must be able to
sit for extended periods of time (driving and travel time.) Must be
able to work in extreme heat or cold; dirty, dusty, and oily
environments. Physical Requirements – Medium to heavy work – as an
installer, must be able to lift up to 100 pounds and carry for up
to 50 ft. As well as walk and carry items on uneven ground; and
have manual dexterity in both hands, which allows the use of a hand
tool. Talking – expressing and exchanging ideas and advice by means
of spoken word. Those activities in which they must convey detailed
or important spoken instructions to other workers and customers
accurately, loudly, or quickly. Hearing – perceiving the nature of
sounds at normal speaking levels or without correction. Ability to
receive detailed information through oral communication and make
fine discriminations in sound. The incumbent is subject to both
environmental conditions, with activities occurring inside and
outside. *This is a commission-based role with an average earning
potential of $80,000–$110,000 per year. Compensation is based on a
piece-rate commission structure, meaning you are paid per item
completed or sales made. Your earning potential is directly tied to
your productivity and efficiency. Paid training is provided during
the first 12 weeks to ensure your success at a pay range of $20.00
to $22.00. Training pay offered may vary depending on geographic
region, internal equity, job-related knowledge, skills &
experience, among other factors. At Precision, we invest in our
team with comprehensive benefits, including medical, vision, and
dental coverage, plus a 401(k) for eligible positions. Our
company's pay period is Sunday through Saturday, with WEEKLY
payroll! That means payday is EVERY Friday!
Keywords: Precision Door Service, Rancho Santa Margarita , Residential Installer (Orange County), Customer Service & Call Center , Anaheim, California