Collections Specialist
Company: Robert Half
Location: Bloomington
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are looking for an
experienced Collections Specialist to join our team. In this role,
you will focus on managing and improving the collections process
while maintaining positive relationships with clients. This is a
long-term contract position offering the opportunity to contribute
significantly to the success of a wholesale distribution company.
Responsibilities: • Analyze customer accounts to identify overdue
balances and determine appropriate collection strategies. •
Communicate effectively with clients to discuss payment terms,
account statuses, and repayment plans. • Accurately document
customer interactions, payment commitments, and updates in company
systems. • Address and resolve customer disputes regarding account
balances in a timely and detail-oriented manner. • Collaborate with
internal teams, including billing and accounting, to identify and
resolve account discrepancies. • Meet and exceed collection goals
while adhering to company policies and procedures. • Conduct
follow-ups on payment commitments to ensure compliance and take
further action if necessary. • Build and nurture strong client
relationships to encourage timely payments without compromising
goodwill. • Stay informed about legal regulations and company
policies related to collections practices. • Proven experience in
commercial and consumer collections. • Strong knowledge of credit
and billing collection processes. • Proficiency in Microsoft Excel,
including pivot table creation and management. • Ability to
maintain organized records and ensure accuracy in documentation. •
Excellent communication and interpersonal skills for client
interactions. • Problem-solving abilities to address and resolve
account discrepancies. • Familiarity with collections management
and legal compliance. • Strong organizational skills and attention
to detail to meet deadlines effectively.
Keywords: Robert Half, Rancho Santa Margarita , Collections Specialist, Accounting, Auditing , Bloomington, California
